How to Book Haramain Train Tickets Online: A Step-by-Step Guide
Planning an Umrah trip involves more than choosing flights and hotels. Your journey between cities also needs to fit your arrival time, luggage and family’s needs. Booking a train without checking these details can create avoidable stress after a long flight.
This guide explains how to prepare for an online Haramain train booking, select the right journey and review your ticket before travelling. Start with the official Haramain High Speed Railway website, and check the live information shown there before paying.
Looking for a budget overview first? Read our Haramain train fares guide. Use fare estimates for planning; the amount shown for your selected service is what matters when booking.
Before you start
Keep every traveller’s passport details nearby, along with your Saudi arrival date, hotel itinerary and contact information. Use an email address you can access during the trip.
For a family booking, prepare a short list of names and ages before starting. This makes it easier to review passenger details without rushing. If you plan to pay with an international debit or credit card, check with your bank that international online payments are enabled and ask about foreign-currency charges.
Step 1: Open the official booking website
Visit sar.hhr.sa and find “Book a seat”. The booking search offers one-way and round-trip options, origin and destination fields, a travel date and passenger categories.
Check the website address before entering personal or payment details. An independent travel guide or agency website should not be confused with the railway’s own booking portal.
Step 2: Choose your departure and arrival stations
Select the station you will actually travel from, rather than choosing a city name without checking its location. For a flight connection, confirm that the selected station serves your arrival airport and that you can reach it from your terminal.
Jeddah airport and city station choices should not be treated as interchangeable. Check the exact label in the booking system and compare the station location with your itinerary. If anything is unclear, ask the operator before paying.
Also plan the journey after you leave the train. A rail ticket should not be assumed to include a transfer to your Makkah or Madinah hotel. Ask your hotel or travel organiser how you will complete that part of the trip.
Step 3: Select the date and passengers
Match the travel date to your Saudi itinerary, particularly if your flight arrives after midnight. Enter the correct passenger categories for your family, using the definitions displayed in the booking form.
If someone needs wheelchair space or assistance, review the accessibility options before choosing a service. The official search includes a wheelchair option; availability and arrangements should be confirmed for your journey.
For an airport connection, leave a realistic buffer for flight delays, immigration, collecting baggage and reaching the station. Avoid planning around the best-case airport exit time.
Step 4: Compare available services and classes
Review the services returned for your date. Compare departure and arrival times, the total price for all passengers, and the conditions attached to the ticket.
Choose a departure that works with your hotel checkout and family’s pace. A cheaper service may be less useful if it creates an awkward transfer or a long wait with children.
If the search returns no suitable train, check a different time or date. Do not assume that an empty result proves the entire route is unavailable indefinitely.
Step 5: Enter passenger details and review seats
Follow the passenger-information prompts and use the details requested from each traveller’s identity document. Check spelling and document numbers carefully before moving on.
Where seat selection is offered, review the available layout and keep your group together where possible. Confirm the final seat allocations on the issued ticket rather than assuming the group will automatically sit together.
Step 6: Review the total and pay
Before confirming payment, check the route, date, departure time, passenger details and final amount. Read the cancellation and modification conditions for the ticket you selected.
Use a payment method offered by the checkout. Your bank may apply conversion or international-transaction charges, so the final amount charged in your home currency can differ from a simple online currency conversion.
If payment appears to fail, check your booking status and bank transaction before trying again. If money has been debited but you cannot find a confirmed booking, contact official support with the transaction details. Avoid repeatedly paying for the same journey while the status is unclear.
Step 7: Save and check your ticket
After a confirmed booking, save the ticket and booking reference somewhere accessible on your phone. Keep an offline copy of the issued ticket if downloading is available.
Review all details once more. Share the itinerary with the family member or driver arranging your station transfer, but keep ticket codes and personal information out of public social posts.
Check luggage before leaving for the station
HHR’s published baggage guidance allows one large bag per passenger weighing up to 25 kg, with maximum dimensions of 65 × 55 × 35 cm, plus an additional hand item such as a backpack or handbag. Measure your suitcase as well as weighing it.
Do not assume your airline’s baggage allowance also applies to the train, or that paying an extra fee guarantees an oversized bag will be accepted. Confirm any unusual luggage arrangements with HHR before travelling. Read the official baggage guidance.
Arrive with time for boarding
As a practical planning recommendation, aim to reach the station around 45–60 minutes before departure, allowing more time if your circumstances require it. This is a suggested buffer, not an operator-mandated arrival time.
HHR’s published general terms state that boarding gates close 10 minutes before departure. Carry your valid ticket and personal identification, and use the coach and seat allocated on your ticket. Follow any updated instructions on your booking. See the official general terms.
Frequently asked questions
Can I book Haramain train tickets before arriving in Saudi Arabia?
You can start with the official online portal before travelling. Check availability for your date and whether your payment method is accepted at checkout. Resolve any bank-card restrictions before relying on a last-minute purchase.
Is booking early always cheaper?
Do not count on a fixed discount. Compare the live fares and choose a ticket that fits your itinerary and change requirements. Availability can matter as much as the lowest displayed price.
Can I change or cancel my ticket?
The operator provides online booking management, but fees and eligibility depend on the applicable conditions. Do not assume every ticket receives a full refund more than 24 hours before travel. Read the official ticket conditions and the conditions attached to your purchase.
What if I miss my train?
Do not assume your ticket transfers to the next service. Contact HHR for the options available to you. Its published guidance says a missed departure does not entitle the passenger to a ticket refund.
Planning your Umrah journey?
A comfortable itinerary connects your flights, accommodation and intercity transport. Before booking, write down each transfer and make sure you know who is arranging it.
Contact Hasb-e-Rabbi Travels & Tours with your travel dates, number of passengers and preferred hotel category to discuss your Umrah plans. Ask for a written breakdown of what your quotation includes, including whether train tickets and station transfers are covered.
Independent travel guide. Hasb-e-Rabbi is not the official Haramain Railway website. Rules, prices and booking screens may change; confirm current details with HHR before purchase and departure.
Source record
Official booking search: https://sar.hhr.sa/
General terms: https://sar.hhr.sa/web/portal/travel/guidelines/general-terms
Tickets and cancellation table: https://sar.hhr.sa/web/portal/travel/guidelines/tickets
Existing article: https://hasberabbi.com/blog/complete-guide-to-haramain-high-speed-railway-hhr-train-fares-2026